Lamon Auto Body

289 Rancocas Road,
Mt. Holly, NJ 08060

609-267-7073

Business Hours:
Mon - Fri 8 am - 5 pm
Saturday 8 am - 2 pm

FREQUENTLY ASKED QUESTIONS

Click on the question to see the answer!

1: HOW LONG WILL MY REPAIRS TAKE?

Once your estimate has been written, your appraiser will be able to give you an idea of how long the repairs will take. There are many factors that determine the length of each repair. Our staff will review with you the repair requirements and provide you with an approximate target delivery date. The target date may change if additional damage is found or if there are any parts delays.

2: AM I REQUIRED TO GET MORE THAN ONE ESTIMATE?

There is no law stating that you need to have more than one estimate. You should pick an auto body shop that is licensed and you feel comfortable with. Check that the body shop guarantees their work.

3: WILL MY CAR BE THE SAME ONCE THE REPAIRS ARE DONE?

Automobiles can be repaired back to factory specs if the proper procedures are followed, the proper parts are utilized for the repair, and the repairs are performed by a well trained, qualified technician utilizing the most modern repair technology and equipment.

4: WHERE DO I GET A CLAIM NUMBER?

Claim numbers are issued by your insurance company at the time you report your accident. Just bring it in with you and we will do the rest.

5: IF MY VEHICLE'S FRAME IS DAMAGED, IS IT A TOTAL LOSS?

No. A car is a total loss only when the price of repairs exceeds the insurance company's determined value of your vehicle. Most cars are built using unibody construction. Our highly skilled technicians and our state-of the-art computer measuring system can return your vehicle to its original factory specs.

6: WILL THE PAINT COLOR MATCH?

Today's modern factory finishes contain multiple layers of highly specialized paints. The factory has a paint code for each car that we then customize to match your vehicle. We have a state-of-the-art computerized paint system. We are constantly upgrading the system's technology to ensure that each vehicle's paint matches.

7: HOW CAN I GET A RENTAL CAR?

If you need a rental car, we can help you make the necessary arrangements. We have an Enterprise Rental Company at our location so you can pick up and drop off your rental here.

8: DO I HAVE TO PAY A DEDUCTIBLE?

If you're using your own insurance policy to pay for your repairs, you will be responsible to pay your deductible to the body shop when the repairs to your vehicle are complete. The amount of your deductible is determined by your insurance policy. If you are having your repairs paid for by the insurance company of the person who hit you, there will be no deductible owed.

9: CAN I WASH MY CAR AFTER IT'S REPAIRED?

Yes! However, we suggest you wait 4-6 weeks before waxing or using a car wash. If you must clean your car use a mild car wash solution and a soft cloth.

Do not use a commercial or harsh car wash. Stiff brushes or sponges could ruin the finish and damage the surface. Do not dry wipe your vehicle. Dry wiping can scratch the finish. Do not scrape ice or snow from the newly painted surface.

Return to top