Lamon Auto Body
Call Now: 609-267-7073

289 Rancocas Road,
Mt. Holly, NJ 08060

609-267-7073

Business Hours:
Mon - Fri 8 am - 5 pm
Saturday 8 am - 2 pm

FREQUENTLY ASKED QUESTIONS

Click on the question to see the answer!

1: HOW LONG WILL MY REPAIRS TAKE?

Once your estimate has been written, your appraiser will be able to give you an idea of how long the repairs will take. There are several factors that determine the length of each repair. Our staff will review the repair requirements and provide you with an approximate target completion date. The target date may change if additional damage is found.

2: AM I REQUIRED TO GET MORE THAN ONE ESTIMATE?

There is no law stating that you need to have more than one estimate. You should choose an auto body shop that is licensed and you feel comfortable with. Check that the body shop guarantees their work.

3: WILL MY CAR BE THE SAME ONCE THE REPAIRS ARE DONE?

Automobiles can be repaired back to factory specs if the proper procedures are followed, the proper parts are utilized for the repair, and the repairs are performed by a well trained, qualified technician utilizing the most modern repair technology and equipment. Lamon Auto Body combines state of the art equipment with expert technicians to restore your vehicle to its pre-accident condition.

4: WHERE DO I GET A CLAIM NUMBER?

Claim numbers are issued by your insurance company at the time you report your accident. After the accident, you can call your insurance company and a claims representative will take a report and issue your claim number. At Lamon Auto Body, we will assist you in setting up your claim. Simply bring your insurance card to us and one of our friendly staff members will walk you through the process.

5: IF MY VEHICLE'S FRAME IS DAMAGED, IS IT A TOTAL LOSS?

No. A car is a total loss only when the price of repairs exceeds the insurance company's determined value of your vehicle. Most cars are built using unibody construction. Our highly skilled technicians and our state-of the-art computer measuring system can return your vehicle to its original factory specs.

6: WILL THE PAINT COLOR MATCH?

Today's modern factory finishes contain multiple layers of highly specialized paints. The factory has established a paint code for each car. At Lamon Auto Body, we have a state-of-the-art computerized paint mixing system on-site. We are constantly upgrading the system's technology to ensure that each vehicle's paint matches perfectly.

7: HOW CAN I GET A RENTAL CAR?

If you need a rental car, we can help you make the necessary arrangements. We have an Enterprise Rent-a-Car office at our location. When you drop off your vehicle for repairs, our staff will arrange for you to pick up your rental vehicle here.

8: DO I HAVE TO PAY A DEDUCTIBLE?

If you are using your own insurance policy to pay for your repairs, you will be responsible to pay your deductible to the body shop when the repairs to your vehicle are complete. The amount of your deductible is determined by your insurance policy. If you are having your repairs paid for by the insurance company of the person who hit you, there will be no deductible.

9: CAN I WASH MY CAR AFTER IT'S REPAIRED?

Yes! However, we suggest you wait 4-6 weeks before waxing or using a car wash. If you must clean your car use a mild car wash solution and a soft cloth.

Do not use a commercial or harsh car wash. Stiff brushes or sponges could ruin the finish and damage the surface. Do not dry wipe your vehicle. Dry wiping can scratch the finish. Do not scrape ice or snow from the newly painted surface.

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